Crisis Management for HR and family support officers
|Start date||8 Mar 2022|
|End date||8 Mar 2022|
|Time||9:00 am CET |3:00 AM EST|
|Type||Security Management, Humanitarian, Personal, Crisis, Security Risk Management, Strategic Leadership, Crisis management, Team Management|
|Cost||€ 425,- p.p. (including all materials, lunch and unlimited tea, coffee, soft drinks)|
If one of your staff members is involved in a critical incident abroad, this also affects the family. Providing the right family support can be vital in the resolution of a crisis. How can you establish a relationship of trust with families early on? What support can you offer a family? How can you prepare them for media attention? What practical issues can you prepare in case a crisis occurs?
The course is purposely designed for HR staff as part of the Crisis Management team, as well as selected (volunteering) members of staff responsible for supporting the relatives of colleagues involved in a crisis.
Duration of the training: 1 day
What will you be doing during this day?
The training consists of two parts, a strategic and a tactical part. Participants get introduced to the overall Crisis Management structure and setup, and learn how good family support can help to achieve the strategic objectives of the Crisis Management team. But there will of course be enough time for practical case studies and exercises with a professional actor.
It’s not just duty of care. This training provides in better prepared, professional answers to your organisation’s response to a crisis, offers you guidelines to successful management, and knowledge about how to start up and professionalise family management. Through this training, Forth Global identify gaps in your organisation, policies and procedures. After the training, HR and staff personnel are more confident in performing this difficult task.
Training results at the end of the day:
The strategic part
The tactical part
About the trainers
The training will be facilitated by a senior crisis response consultant from Forth Global with over a decade of practical and teaching experience in crisis and incident response. In the afternoon the exercises will be supported by a professional actor.
Our partners Eurocross and the Institute of Psychotrauma (IVP) contribute to the training. Eurocross is the biggest alarm centre in The Netherlands and brings in knowledge and experience in family handling in calamities. The IVP has an important added value in dealing with the psychological part of coping with family in a crisis.
The training prepares the participant to take decisions on safety management and take initiative to improve safety planning. The participant can effectively apply safety policy using a safety risk management system to support the safety and welfare of staff and assets. The course is targeted at International NGO managers, safety focal points, safety officers, and…
Our Basic HEAT Course prepares you for travelling and working in dangerous areas After a long flight, you arrive at your hotel. You step out of the taxi, turn around and are confronted with a weapon. The robber is shouting at you. What do you do? Fight, flee or freeze?…
This training on personal security in the humanitarian sector, developed by OTHER SOLUTIONS, has a simple main objective: to provide participants with a set of tools to prepare them effectively to manage their personal security in the field. It aims to train humanitarian staff deployed in high-risk or isolated areas,…