Trauma Informed Critical Incident Response [Using PFA]

Trauma Informed Critical Response is a way to provide meaningful emotional support to team members who have experienced a trauma, and to support them in the aftermath of a crisis or overwhelming event by using Psychological First Aid.

The aim is to reduce the initial distress caused by the critical event and to foster both short and long-term coping. Our course is for anyone who would like to develop these skills as part of their work.

Over three half days, you will develop practical and effective strategies for supporting staff in the aftermath of a critical incident. You will learn to identify those at risk and in need of further support. And you will gain a good basic knowledge of stress and its impact on individuals.

Learning Outcomes

✅ Find out how trauma impacts body and mind
✅ Identify people’s normal reactions to a crisis
✅ Use active listening to care for a team member
✅ Know when to refer someone for further support
✅ Develop self-care skills
✅ Boost the coping skills of a team