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Safety and Health Advisor

Closing date23 Oct 2020
OrganisationCatholic Relief Services (CRS)
LocationInternational Telecommuter
External URL https://crs.taleo.net/careersection/jobdetail.ftl?job=200000K2&lang=en#.X1948h5uFEc.link
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About CRS

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peace building.

Job Summary

This is a strategic position responsible for designing and supporting the implementation of safety and health risk management as part of CRS’ global safety and security risk management approach. As part of the Safety and Security Unit, the Advisor will oversee capacity building in training and medical (case) management, and ensure quality control in safety and health practices and advise the organization during critical incidents and crises to support employee safety and security and enable CRS programming even in the most volatile circumstances.

Job Responsibilities

Safety and Health Support
• Support development of medical support and evacuation plans in CRS countries/regions, including identification of available healthcare facilities and relocation and/or evacuation options, accomplished through both remote support and on the ground deployment.
• Advise on and support management of security incidents with a safety and health component (including traffic accidents, (sexual) assaults, etc.).
• Advise on, monitor and where necessary guide medical emergency management processes and emergency case management.
• Design protocols, guidance and training on medical confidentiality during safety and security situations, support implementation and monitor.
• CRS staff and management liaison to ensure streamlined communication between medical and security emergency support provider and patient.
• Collaborate, coordinate and support with design and implementation of family support and liaison procedures, training and support network.
• Conduct and support HIPAA risk management assessments during safety and security work and other incidents or situations where required in coordination with Human Resources (HR) and Global Knowledge and Information Management (GKIM).
• Support Human Resources with implementation of medical screening protocol upon request.

Disease Outbreaks and Medical/Health Emergencies
• Develop advice and guidelines for CRS staff upon request during disease outbreaks and medical or health emergencies.
• In collaboration with Safety and Security Analyst and PIQA Health team, provide analysis and assessments on emerging health situations with potential safety and security impact.
• Support Director of Safety and Security; country, regional and executive leadership in formulating response

• Design and develop health briefing module for staff pre-start date and/or pre-departure, including first aid appropriate for low-income countries.
• Design, maintain and at times deliver training on first aid and psychological first aid, including “train the trainer” sessions, and assure quality control.

Key Working Relationships:

Internal: Regional Director, Deputy Regional Director(s), Director of Safety and Security, Senior Advisor for Security Operations, Regional Technical Advisors, Country Representatives, Heads of Operations, Heads of Programs, Security Focal Points, Country Security Managers and Officers, peer SRMs, and the global security team. HQ departments such as GKIM, HR, GSCM, Internal Audit, Ethics Unit, GRC, OGC, RMSS and HRD.

External: International and local partners, donors, relevant embassy security staff, contracted security service providers, NGO security organizations, and security staff of other NGOs and UN Agencies operating in Latin America and the Caribbean.

• Registered General Nurse, Nurse Practitioner, Advanced Paramedic or other healthcare professional (Registered with NMC, ANA or equivalent)
• HIPAA certified
• High level of experience in acute care
• Experience in handling Personal Health Information (PHI) and electronic PHI (ePHI)
• Experience in travel health medicine
• Experience in delivering health training
• Previous medical assistance experience desirable
• Prior experience in international development/NGO Sector desirable
• Trauma-counselling experience and/or experience in responding to sexual violence incidents desirable

• Demonstrated knowledge of best practices in security and staff safety
• Experience working in delicate situations with partner organizations
• Knowledge of and working experience in the region is strongly preferred
• Strong cross-cultural skills
• Ability to train and convey information to non-security personnel
• Excellent interpersonal and negotiating skills
• Excellent writing skills and strong communicator and bridgebuilder
• Proficiency in MS Office
• Diplomatic, able to manage conflict and move groups toward consensus
• Good judgment and sound decision-making skills
• Excellent organization and planning skills, detail-oriented, ability to work on multiple tasks simultaneously
• Strong initiative and self-motivated, with a commitment to humanitarian principles
• Able to work without close supervision, experience with remote management
• Quick learner, adaptable and creative

Knowledge, Skills and Abilities
• Excellent oral and written communication skills, especially talking about health issues with non-medical colleagues
• Demonstrates ability to work effectively as part of a team with the relationship building skills to work collaboratively and effectively with key stake holders
• Independent practitioner who is self-motivated to meet deadlines with evidence of problem solving and critical thinking
• Demonstrates trauma-sensitive approach when involved in case, incident and/or emergency management
• Strong administrative skills and information technology literate (Microsoft packages). Familiar with using an electronic incident and case management system
• Able to work flexible hours when needed

Preferred Qualifications
• Experience working for a development agency in low-income environments on health programs
• Experience of working with health insurance providers
• Qualification in Travel Health

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE/M/F/D/V – CRS is an Equal Opportunity Employer.


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