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Risk and Compliance Coordinator

Closing date22 May 2025
OrganisationNorwegian Refugee Council
LocationKyiv, Ukraine
External URL https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/16897/?utm_medium=jobshare&utm_source=External+Job+Share
Description

Role and responsibilities

The Risk and Compliance Coordinator is responsible for supporting the CO’s efforts to effectively manage risks; promoting a risk management culture within the CO, for supporting the Country Director (CD) in ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal and Code of Conduct.

Generic responsibilities

1.    Support the CD and the CMG by ensuring:
i)    That risks in the CO’s operations are identified, assessed and controlled effectively; and
ii)    CO’s compliance within high-risk areas/issues, by:
•     identifying such high-risk areas/issues;
•    conducting regular compliance checks on the said areas/issues (e.g. spot checks);
•    reporting regularly to the CD and the CMG on compliance issues; and
•    Support in implementing compliance improvement measures throughout the CO.
2.    Support the CO with maintaining and updating all risk management and compliance related CO registers, namely the CO Risk Register, Waiver Register, Recommendations Tracker and Standards Operating Procedures (SOP) Register.
3.    Support in-country function leaders (Head of Support, Area Managers, Head of Programmes, Health Safety and Security Manager) with implementing compliance improvement measures related to high-risk areas/issues.
4.    Support function leaders in the CO with ensuring that all SOPs in the CO are aligned with policies and regulations not related to a specific function, are coherent with other SOPs throughout the CO and NRC and follow basic quality principles.
5.    Support the CO’s focal point for audits in the coordination of the work among the different CO’s sections/units to respond to external audits initiated by institutional donors and to facilitate the follow up of these audits’ recommendations.
6.    Provide training and support to CO staff on the following: i) Areas of expertise held by the R&C function at HO (Risk management, compliance, Anti-corruption, Data Protection, Code of Conduct, legal and complaints management) and ii) compliance with regulations not specific to a given function (i.e. SSD, COTER, sanctions).
7.    Contribute to the development of NRC’s risk management framework by documenting lessons learned and best practices in the CO.

Specific responsibilities 
1. Risk Management Support
•    Risk Identification and Assessment Support: Assist in identifying, assessing, and controlling risks within Country Office (CO) operations and contribute to tri-annual risk reports.
•    Programmatic Risk Reporting Assistance: Support the capture and reporting of programmatic risks for each project’s Project Cycle Management (PCM) activities, as directed by senior team members.
•    Risk Assessment Support for Program Activities: Assist in providing risk assessments and compliance advice to the Program Support Unit, including partnership-related risk assessments, under the guidance of the Risk and Compliance Manager.
•    Ad Hoc Risk Assessment Assistance: Support in conducting ad hoc risk assessments and developing mitigation plans for emerging threats, as requested by the Risk and Compliance Manager or the Country Management Group (CMG).
2. Compliance Support
•    Compliance Advice and Guidance: Provide assistance and guidance on compliance matters, including internal compliance, anti-corruption, data protection, sanctions, counter-terrorism (COTER), protection from sexual exploitation and abuse (PSEA), and conflict of interest (CoI).
•    SOP Alignment Support: Help function leaders align CO Standard Operating Procedures (SOPs) with NRC policies and regulations, supporting consistent application and quality across functions.
•    Legal and Regulatory Compliance Assistance: Assist in ensuring the CO adheres to local and international laws, donor requirements, and NRC’s global standards, particularly in areas such as data protection (GDPR), anti-corruption, conflict of interest, counter-terrorism (COTER), and the NRC Code of Conduct.
•    SSD & ROD Monitoring Assistance: Help monitor the implementation of the Securing Supporting Documentation (SSD) policy, including the Reconciliation of Deliverables (ROD) process, and support with providing regular reports and feedback.
•    Compliance Reporting Support: Prepare and assist in submitting regular compliance updates for each field site, providing reports on compliance status, issues, and progress to the Risk and Compliance Manager.
3. Coordination for Audit Responses and Follow-Up
•    Audit Response Support: Assist in coordinating timely responses to audits initiated by institutional donors, helping to collect and organize input from relevant departments.
•    Follow-Up on Audit Recommendations: Track and help facilitate follow-up on audit recommendations until completion, providing progress updates to the Risk and Compliance Manager.
4. Training and Capacity Building Support
•    Core Compliance Training Assistance: Support the delivery of training sessions for CO staff in core compliance areas, such as risk management, anti-corruption, data protection, Code of Conduct, legal standards, and complaints management.
•    Cross-Functional Compliance Training: Assist in training staff on cross-functional compliance regulations, including SSD, COTER, sanctions, and conflict of interest (CoI) policies, working closely with senior team members.
5. Anti-Corruption and Corruption Risk Mapping Support
•    Annual Corruption Risk Assessment Assistance: Help conduct annual corruption risk assessments across CO offices and assist in tracking follow-up on identified mitigation measures.
•    Anti-Corruption Training and Resources: Support the development and delivery of anti-corruption tools, resources, and training for CO staff, promoting awareness and reporting of corruption risks throughout NRC operations.
6. Data Protection Support
•    Data Protection Compliance Support: Assist in implementing data protection requirements to comply with local regulations and GDPR standards.
•    Data Protection Training and Tools: Help develop and deliver tools and training materials to support CO staff in meeting data protection requirements and maintaining compliance with data protection policies.
7. Knowledge Sharing: Contribute to NRC’s organizational learning by supporting the sharing of insights, experiences, and best practices in compliance and anti-corruption with other NRC compliance professionals and CO colleagues, under the guidance of the Risk and Compliance Manager.

Competencies 

Generic professional competencies:
•    Minimum 3 years of experience from working in compliance, auditing or risk management functions or minimum 4 years of experience from working in coordinator positions in the humanitarian sector.
•    Documented results related to the position’s responsibilities.
•    Knowledge and skills in the international regulatory context applicable for INGOs.
•    Knowledge and skills in any of the following: safeguarding, accountability to affected populations or Code of Conduct related matters.
•    Fluency in English, both written and verbal.
•    Valid driver’s license.

Context/Specific skills, knowledge and experience:
•    Knowledge of the regulatory context in the country of service.
•    Fluency in local working language (if necessary).
•    Other to be defined by the CO.

Behavioural competencies
•    Analysing – Having a strong capacity for absorbing large amounts of information, verifying critical elements and communicating conclusions rationally and clearly.
•    Planning and delivering results – Being able to break down a project/activity into achievable tasks; ensuring that activities are relevant, well planned and implemented according to strategies, procedures and internal requirements; and making decisions by analysing relevant information, developing appropriate solutions, providing reasons for decisions and taking action.
•    Working with people – Setting a positive example for others by being accountable for own behaviour and actions and addressing problems by focusing on solutions, not obstacles.
•    Communicating with impact and respect – Presenting the actual situation by keeping superiors and teams informed about both positive and negative information, but always respecting confidentiality of sensitive information
Important information about the application process:

  • This position is for Ukrainian nationals only. Please note that we are unable to provide work permits or visa sponsorships for this position.
    We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.
  • Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. Please note this rolled advertised on a rolling basis until 28/03/2025

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

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