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VSO Tender – Global psychological support

Closing date12 Apr 2021
OrganisationVSO International
External URL https://www.vsointernational.org/about/international-tenders

VSO International will be running a tender process with the intention of establishing contracts/ framework agreements for the provision of 5 different types of psychological support for their global organisation. VSO are seeking expressions of interest from suitably experienced / qualified organisations or, where relevant, individuals. 580 employees and 1,000 volunteers work in a range of locations, some in challenging fragile environments. The capacity to offer services in a range of languages will be of value; although VSO’s employees are usually able to operate in English, many would prefer to have discussions about mental health and wellbeing in other languages.

The tender will be divided in to the following lots and suppliers are free to apply for one or more lots.

  • Lot 1 – Employee Assistance Programme (EAP): confidential 24/7 support to staff and volunteers globally (one provider)
  • Lot 2 – Professional Supervision: for individuals or groups in emotionally demanding roles or who are at points where their roles become emotionally demanding (one provider)
  • Lot 3 – Trauma Pathway: trauma assessment, psychological debriefs, trauma focused counselling and advice on incident response (one provider)
  • Lot 4 – Training: development and delivery of psychological resilience training, first responder training, family liaison training (2-3 providers)
  • Lot 5 – Individual Counselling: referrals from VSO Medical Team (2-3 providers)

The scope of the psychological support services covered by these contracts/ frameworks may be extended slightly over the duration of the contract/ framework as VSO’s requirements adapt in response to the contexts in which we work e.g. developing proactive wellbeing checks.

VSO’s requirements:

  • Appropriate qualifications and registrations for general counselling and/or specialist trauma counselling  as appropriate to the lot (for example accreditation / registration with relevant professional association)
  • Experience in delivering psychological services in global fragile and challenging contexts

Expressions of interest: all expressions of interest must be received by VSO by 12 April 2021 midday GMT and must be submitted electronically (emailed) to the following email address: medical@vsoint.org. The Expression of Interest must include:

  • a contact name, company name, company address, phone, email address and website address where applicable
  • a statement of which Lots are of interest
  • a brief, high level outline of the services which the individual or organisation provide, including any additional related psychological services not listed above, e.g. wellbeing programmes

Tender documents: tender documents will be sent to those who expressed an interest, following the close of the EOI period.

Anticipated contract/ framework agreement start date: July 2021

Contract period: 3 years with the option to extend for an additional 1 year

VSO reserves the right not to award contracts/ framework agreements.


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