Humanitarian Access and Safety Manager – Libya & Human Mobility Hub (HMH)

What we are looking for

Managerial experience in a humanitarian/recovery context with strong understanding of the Humanitarian Principles and their application in programmatic and advocacy responses, NGO safety and risk management, humanitarian access, and civil-military coordination.

Previous international experience working in complex contexts and participating in access negotiations with an NGO and/or UN agencies with at least one-year professional experience in a high-risk context. Experience in risk management with implementing partners would be great as well as previous experience within the region and/or area of operations is preferable.

Prior experience in capacity building/training and remote management. Arabic and English languages are a requirement and should be at working proficiency both written and verbal.

Applicants must be legally eligible to work in Amman Jordan or other applicable locations within MENA region. We are unable to provide work permits or visa sponsorships for this position.

What you will do

This role is shared resource for the NRC Libya and Human Mobility Hub (HMH). The position-holder will support NRC and partner operations in Libya, Egypt, and Tunisia. NRC Libya maintains a support office Tunisia to host elements of its Country Office.

The Humanitarian Access and Safety (HAS) Manager is the lead technical resource on safety and security, crisis management, and access for the NRC Libya and HMH operations. This role is crucial for managing safety and security risks, building capacity, implementing Duty of Care (in direct coordination with People and Organisation), developing humanitarian access strategies, and facilitating principled humanitarian programming.

The HAS Manager reports to the HMH Director and Libya Country Director, with technical support provided by the Regional Head of HAS. This position will support the Country Management Group/equivalent and Crisis Management Teams for HMH and Libya CO.

Key responsibilities

• Implement the NRC Global HAS Management System at country level, prepare reports as required, and execute the country HAS Operational Plan in line with global HAS initiatives.
• Foster a culture of enabling a safe and principled humanitarian response, adhering to the Humanitarian Principles, in alignment with Programme Criticality.
• Maintain an up-to-date comprehensive understanding of the country’s humanitarian context, including analysis and forecasting, to regularly brief country management on key security developments, NRC exposure, access challenges, and emerging threats to inform decision-making.
• Develop and maintain country HAS documents, procedures, guidance, and tools, including strategy and budgets, ensuring consistency across the country programme and in line with organisational standards.
• Oversee and/or conduct Security Risk Assessments (SRAs) and access assessments, collaborating with management to implement relevant mitigation measures.
• Technically support the development and implementation of access strategies in Libya CO and for HMH, ensuring a systematized approach to engagement.
• Provide technical guidance on specialised issues emerging from both Libya and HMH including incident management, staffing, conflict sensitivity, programme criticality, Duty of Care, and principled access negotiations.
• Foster a culture of continuous learning by facilitating dialogue and sharing of best practices amongst HAS staff in both operations. Display flexibility and agility to adequately support the different mandates of Libya CO and HMH
• Ensure compliance with the of NRC’s HAS Management System, encompassing the HAS Policy and risk management procedures, Minimum Operating Standards (MOS), the Humanitarian Access framework, and crisis management procedure.
• Line management responsibility for direct reporting staff. This includes performance management, workforce planning, recruitment, staff induction and development, and support for Duty of Care.
• Train and develop NRC staff and partners’ capacity in access, safety, and security.
• Communicate and coordinate with relevant external actors and coordination structures and build relationships with various stakeholders to inform operations and security management as well as increase humanitarian access and protect humanitarian space.
• Ensure adherence to NRC policies, guidance and procedures, and a specific responsibility for HAS policies and procedures.

What you will bring

• Bachelor’s degree in a relevant field.
• Minimum three years of experience working in a senior role with managerial responsibility in a humanitarian/recovery context with strong understanding of the Humanitarian Principles and their application in programmatic and advocacy responses, NGO safety and risk management, humanitarian access, and civil-military coordination.
• Previous experience working in complex contexts and participating in access negotiations with an NGO and/or UN agencies with at least one-year professional experience in a high-risk context.
• Experience in risk management with implementing partners*.*
• Previous experience within the region and/or area of operations is preferable.
• Qualifications in humanitarian access negotiations is an added value.
• Prior experience in capacity building/training and remote management.
• Working proficiency in English, both written and verbal. Working proficiency in Arabic, both written and verbal. Working proficiency in French is also a plus.
• Valid driver’s license.

Please download the detailed job description to learn more about the position.

What we offer

• Duty station: Jordan (other locations with MENA region may apply)
• Fixed term contract: 6 months, extendable
• Travel: Up to 40%.
• Salary/benefits: Grade 9 on NRC’s grading structure.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• We invite applications from all qualified candidates matching the profile.
• Please ensure you attach copies of your academic and professional certificates.
• To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts
• join a work culture that empowers every employee to share ideas and take responsibility
• be part of a welcoming and supportive community committed to human dignity

Learn more about NRC

Learn more about the NRC Libya operation

Learn more about NRC’s Human Mobility Hub