Training Officer – Somaliland

About INSO

Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.

INSO Somalia/Somaliland

INSO Somalia/Somaliland seeks to address the growing challenges of safety in the NGO community in Somalia through the provision of specialized, coordinated, and focused safety management support. It recognizes the insecure operating environment all NGOs face in Somalia/Somaliland and the collective value of enhancing safety preparedness and support. The project provides the NGO community with its own safety focal point and tailored safety support services through 3 main services: Research & Analysis (provision of regular reports, safety risk assessments and briefings); Capacity building (provision of various trainings); and Response (provision of support to crisis management in response to critical incidents).

Job Summary

Reporting to the Training Manager, you will be responsible for conducting, facilitating, and delivering high-quality training and providing support to the Training Manager in the delivery of courses outlined below and the development of future training provision.

Specifically:

• Organize training courses in line with the INSO Somalia/Somaliland Strategic
• Co-facilitate training courses, deliver classroom inputs, and manage live practical
• Support the Training Manager in course design and
• Support the Training Manager in monitoring & evaluation of training delivery and impact
• Support the Training Manager to train, coach, mentor and develop the Training Assistant

You will also provide support in the preparation of administrative, course reports, financial management, and statistical reports for the Director, Horn of Africa, for the benefit of INSO Donors and NGO beneficiaries.

Main Responsibilities

Training facilitation

• Deliver classroom inputs and facilitate dynamic and interesting training courses as directed by the training manager, to include:
  • Humanitarian Environment Individual Safety Training (HEIST)
  • NGO Security Management Training (NSM)
  • Crisis Management (CM)
  • Personal Safety Training (PST)
  • Humanitarian Negotiations Training for Field Workers (HN2)
  • Humanitarian Environment First Aid Training (HEFAT)
  • Other relevant training as directed

You will be able to take full charge of the planning, preparation, and facilitation of some of the training delivery when requested by the line manager.

Provide logistical support

• Responsible for producing training presentations, course programmes, facilitator notes, lesson plans and aid-memoires as directed by the training manager.
• In coordination with the TM and other team members, contribute to the organization of training logistics
• Prepare training schedule
• Advertise the courses

Monitor course feedback systems.

• In conjunction with the training manager, further develop course appraisal and feedback systems
• Maintain and regularly update the training database to ensure data accuracy and completeness.
• Update monthly monitoring reports that contribute to INSO global training activities follow-up

Elaborate and guide the strategy

• Participate proactively in the development and delivery of the INSO Somalia strategy
• Responsible for the capitalization of training notes and materials and the development of INSO Somalia institutional memory.
• Promote the development of new training courses with the training manager, utilizing adult learning methodologies

Other responsibilities

• Work closely with INSO Somalia colleagues in the administration of procurement issues, finance and budget control, travel and accommodation booking for missions to the field.

The above duties are not exhaustive; flexibility is expected as you may be assigned any other duties that may not be listed above to meet the needs of the programme.

Mandatory Requirements

Essential

• 4+ years of experience in a Security/Safety training environment
• 2+ years of experience with an NGO in a position dealing with safety/security responsibilities
• Thorough understanding of the contextual security environment for all geographic regions of Somalia
• Excellent knowledge of Word, Excel, PowerPoint and general digital proficiency
• Fluent English (spoken and written) and native Somali
• Proven presentation/facilitator skills using adult learning methodologies
• Good administration, logistics and budget capacity
• Certified occupational experience of training delivery
• Security/safety training course attendance
• Evidence of knowledge and skills-based training delivery to junior staff and senior management
• Degree in Education or Post Graduate Diploma in Education or equivalent relevant practical

Desirable

• First Aid qualification – Advanced First Responder trainer
• Security Focal Point experience
• Somalia working experience

Core Competencies

• Integrity – Demonstrates honesty, accountability and a strong work ethic.
• Resilience – Maintains effectiveness and composure under pressure.
• Adaptability – Adjusts flexibly to changing priorities, tasks and working hours.
• Organisation – Plans and manages time and workload efficiently with minimal supervision.
• Collaboration – Works effectively with colleagues in diverse, multicultural teams and remains open to learning.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers. We ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process. INSO is a member of the Misconduct Disclosure Scheme, and the selected candidate will be required to undergo the relevant misconduct disclosure checks as part of the final hiring steps.