This InterHealth/People in Aid report written by Benjamin Porter and Ben Emmens (2009) argues that staff care across the humanitarian and development sector remains inconsistent and diverse. This is largely due to the various operational models and contexts that INGOs are working in today – each organisation has developed a different approach to care for staff, and these range from the extensive and comprehensive to the patchy and ad hoc.

The report concludes that an organisation’s approach to staff care is largely a reflection of its culture: some organisations consistently achieve minimum standards and go beyond what is required, while others fall below acceptable levels of duty-of-care. This prompts the question: how can organisations create, and sustain a culture of wellbeing?